Tools & Benefits
Even after you’ve left our dealership Lexus of Knoxville is still there with you. Lexus offers numerous ways for drivers to stay in touch with our service department. Lexus makes it possible for you to get benefits Assistance* should the need arise. Plus, Lexus offers a wide range of VIP benefits at restaurants, hotels, vineyards and live sporting events.
Help is Close at Hand
In addition to being a source of pleasure, driving your Lexus should make you feel safe, secure and confident when you’re behind the wheel. Regardless of where your Lexus may take you, Lexus of Knoxville is by your side.
24-Hour benefits Assistance
Should the unexpected occur and you require benefits assistance, help is just a phone call away at 1-800-25-LEXUS (255-3987). You can also access this service with the Lexus benefits Assistance app, now available on iTunes®* and the Google Play®* store.
Just because the benefits Assistance coverage provided by Lexus ends, doesn’t mean your on-the-road security does. Lexus has partnered with AAA so you can receive all the benefits of membership while paying only the annual membership fees. Call 1-888-348-3887, Monday–Friday, 8:30 AM–5:30 PM ET to enroll.
Stay Connected & Explore Ownership Benefits
Access videos, manuals and warranty information. Receive notifications and Vehicle Health Reports. Keep track of your maintenance schedule. Browse owner rewards and learn about special events.
Lexus Enform Safety Connect
Lexus Enform Safety Connect provides you with total peace of mind while on the road. For instance, should you ever become involved in collision causes your airbags to deployment and you’re unable to contact the emergency services, Safety Connect can send help to your location using GPS tracking. Safety Connect can also help is if your Lexus is stolen. Furthermore, your first year of ownership is complimentary.
Lexus Enform Remote
Lexus Safety Connect* also allows you to lock and unlock your Lexus, start the engine and climate controls and even find your parked vehicle, all through your smartphone.
Lexus Enform App Suite
The Lexus Enform App Suite* makes it possible for you to access your favorite apps including Pandora®,* Yelp® and OpenTable®. You can utilize all of these apps with the center-console display in your Lexus. You can even activate advanced voice recognition to control select system features in select vehicles.
Lexus Enform Destinations
If you need a little help getting to where you want to go a response center agent is available 24-hours a day to provide you with real-time navigation assistance and can even upload the destinations to your Navigation System. If you are planning a trip, you can also upload destinations and directions from wherever you happen to be.
Lexus owners are entitled to priority access to concert seats and theater tickets, as well as entry privileges to private Lexus clubs at entertainment venues.
The extensive travel benefits to which Lexus drivers are entitled include late checkout, discounted parking and room upgrades at our premium level hotel partners.
Food & Wine
As an owner of a Lexus, you get to enjoy exclusive amenities and offers at well-known restaurants across the country and Napa Valley wineries plus discounts on Lexus-sponsored food and beverage events.
Enjoy purchasing premium merchandise from our A-list retail partners without paying premium level prices.
When you attend a live sporting event affiliated with Lexus, you will have access to preferred parking and the Lexus Club. Lexus owners also have the opportunity to improve their athletic skills at elite sports schools.